Cookies

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions. We use cookies to improve your site experience, to assess content usage and to support the marketing of our services. We want to be completely transparent about the cookies we use and to make their control as easy as possible for you. Our cookies are sorted into five categories, represented by five sections.

Necessary cookies

These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.

Name of cookie	Expiry period	Purpose	Company
ai_session	Persistent - 30 minutes	Your visit	zympaydirect
ai_user	Persistent - 1 year	Your visit	zympaydirect
ASP.NET_SessionId	Session cookie	Your Visit	Microsoft

Site experience cookies

These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.

Name of cookie	Expiry period	Purpose	Company
ARRAffinity	Session cookie	Your Visit	Microsoft

Performance & operation cookies

These cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected.

Name of cookie	Expiry period	Purpose	Company
_ga	Persistent - 2 years	Analytics	Google Analytics, Google Inc.
_gid	Persistent - 1 day	Analytics	Google Analytics, Google Inc.
_gat	Persistent - 30 minutes	Analytics	Google Analytics, Google Inc.
AWSALB	Persistent - 1 year	Analytics	zympaydirect
__cfduid	Persistent - 1 year	Cloudflare	zopim
__zlcmid	Persistent - 1 year	N/A	N/A
_drip_client_3963043	Persistent - 2 years	N/A	N/A

Marketing, anonymous cross site tracking cookies

These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.

Name of cookie	Expiry period	Purpose	Company
fr	Facebook, Inc.	Social networking	Facebook