Cookies
A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
We use cookies to improve your site experience, to assess content usage and to support the marketing of our services. We want to be completely transparent about the cookies we use and to make their control as easy as possible for you.
Our cookies are sorted into five categories, represented by five sections.
Necessary cookies
These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.
Name of cookie |
Expiry period |
Purpose |
Company |
ai_session |
Persistent - 30 minutes |
Your visit |
zympaydirect |
ai_user |
Persistent - 1 year |
Your visit |
zympaydirect |
ASP.NET_SessionId |
Session cookie |
Your Visit |
Microsoft |
Site experience cookies
These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.
Name of cookie |
Expiry period |
Purpose |
Company |
ARRAffinity |
Session cookie |
Your Visit |
Microsoft |
Performance & operation cookies
These cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected.
Name of cookie |
Expiry period |
Purpose |
Company |
_ga |
Persistent - 2 years |
Analytics |
Google Analytics, Google Inc. |
_gid |
Persistent - 1 day |
Analytics |
Google Analytics, Google Inc. |
_gat |
Persistent - 30 minutes |
Analytics |
Google Analytics, Google Inc. |
AWSALB |
Persistent - 1 year |
Analytics |
zympaydirect |
__cfduid |
Persistent - 1 year |
Cloudflare |
zopim |
__zlcmid |
Persistent - 1 year |
N/A |
N/A |
_drip_client_3963043 |
Persistent - 2 years |
N/A |
N/A |
Marketing, anonymous cross site tracking cookies
These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.
Name of cookie |
Expiry period |
Purpose |
Company |
fr |
Facebook, Inc. |
Social networking |
Facebook |